Podcast

QInsight

QInsight examines how CRM, data, and AI shape real organisational decisions through practice and experience.

Each episode brings together practitioners, leaders, and specialists to explore how technology choices influence strategy, culture, and performance inside growing organisations.

If you work with CRM, lead digital change, or are accountable for turning technology investment into business value, these episodes are designed to provoke thought rather than fill time.

What to expect from the QInsight Podcast

Across the series, QInsight explores topics such as:

• Moving from CRM implementation to sustained adoption
• Understanding where AI creates leverage within operational reality
• The organisational forces that shape digital change over time
• Decision making where technology, process, and people intersect

The emphasis is on judgement, trade-offs, and lessons drawn from experience. Episodes prioritise clarity, depth, and relevance for practitioners.