The Blame Game | QGate

CRM integrations have an unfortunate habit of taking the blame for problems that have existed for years.

A report that never quite added up suddenly becomes the integration's fault. In reality, the integration has exposed a problem that was already there.

That's one of the reasons discovery is so important. Understanding how the business actually works before connecting systems helps identify these issues while they're still straightforward to deal with, rather than after the integration goes live.