QBit - Episode 54 - Building a CRM integration strategy

🎥 QBit - Episode 54
Small bits. Big insights.

One of the most common questions we hear during a Dynamics 365 deployment is, "Can we just connect it to this?"

The answer is usually yes. Microsoft gives you plenty of ways to connect systems quickly. Deciding whether an integration solves a genuine business problem is the part that deserves the most thought.

In this episode, Alastair explains why a CRM integration strategy should focus on the movement of information through your business before you decide what to connect.