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Microsoft Dynamics 365 Marketing

Dynamics 365 Marketing provides an automated solution that streamlines processes and improves profitability and relationships across your business through its marketing efforts.

What are the benefits of Dynamics 365 Marketing?

Implementing Microsoft Dynamics 365 Marketing will provide you with a host of benefits and allow you to align both sales and marketing resources to make better, more informed decisions to meet your business goals.

Engage customers in Real Time

One of the main benefits of integrating Dynamics 365 marketing with your business operation is that it allows you to develop a deep understanding of your customers, as well as enabling you to engage one on one using personalised journeys triggered by customer interactions. Engage with your customers in real-time by:

  • Orchestrate real-time customer-led journeys.
  • Design customer-led experiences.
  • Create impactful content.
  • Deliver seamless experiences across digital and physical channels.
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Win Customers and Earn Loyalty, Faster

Simplify the event planning process by nurturing registrants before, during, and after events to improve audience engagement. Use Microsoft Teams for virtual events to track and improve engagement:

  • Design end-to-end journeys.
  • Improve customer communications.
  • Nurture leads and accounts.
  • Turn events, meetings, and webinar attendees into loyal customers.

Personalise Customer Experiences with AI

Use real-time KPIs and dashboards to track business goals, journey performance, and content effectiveness. Enhance your customer journeys further by using analytics and Microsoft Power BI dashboards to:

  • Create engaging content enhanced by AI.
  • Experiment to increase engagement.
  • Improve marketing effectiveness.
  • Act on a 360-degree understanding of the customer.
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Build Customer Trust with a Unified, Adaptable Platform

Align teams across your company by sharing a single, real-time view of customer context across all your Dynamics 365 applications and help protect customer data in the secure and trusted Microsoft Cloud.

  • Unify and share customer data more securely.
  • Comply with regulations.
  • Easily customise and extend the application.
  • Run business unit–level marketing.

Book a Discovery Call to discuss your Marketing CRM Project:

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Grow Your Business by Digitally Aligning Sales and Marketing

Separate applications and processes for sales and marketing teams can cost you lost sales opportunities and reduced efficiency. Microsoft Dynamics 265 Marketing provides a solution by connecting and automating these systems from nurture to handoff to improve the quality of your leads, better segment your audience, and grow your business.

Please complete and submit the form below to download the Microsoft Ebook ‘The Benefits of Digitally Aligning Sales and Marketing’.

Download the free Ebook to learn how Microsoft Dynamics 365 Marketing empowers your sales and marketing teams to:

  • Target the right audience using embedded intelligence and list segmentation.
  • Nurture leads with multi-step, multi-channel campaigns to guide buyers through a personalised customer journey.
  • Enable collaboration, track leads, and simplify lead handoffs with common data and connected business processes.
  • Gather insights based on interactions with prospects and prioritise leads who are ready to buy with multiple lead-scoring models.
  • Track and visualise marketing performance data using out-of-the-box dashboards and insights.
  • Configure the solution to work for your business with an intuitive administrator experience, customisable templates, and designer tools.
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The QGate CRM Roadmap

The QGate CRM Roadmap is our project framework to guide you and your business through your CRM project. Our roadmap has proven success in delivering better results, faster, and with less effort.

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