User feedback on CRM systems is often lost, delayed, or difficult to action, slowing down improvements and undermining adoption.

How It Helps

QLab.Feedback captures user requests and support issues at the moment it’s felt, directly from within Dynamics. It logs the context, routes requests intelligently, and ensures every voice is heard.

Key Feature

  • In-app support, feature and suggestion submission
  • Auto-captures user, time, and CRM context
  • Requests triaged and reviewed with QGate
  • Transparent status updates on submissions

Strategic Impact

Improves CRM adoption, prioritises enhancements, and reduces internal admin burden. Built to support CRM managers tasked with driving change, not just maintaining systems.

Turn user data into progress, without the noise.

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