Tech We Work With

KingswaySoft provides data integration and migration solutions that connect Dynamics 365 with enterprise applications, enabling seamless data flow, process automation, and improved CRM performance. Its powerful ETL tools help businesses maintain data accuracy and optimise system efficiency.

• Seamless Data Integration – Connect Dynamics 365 with ERP, databases, and cloud applications.
• Automated ETL Processing – Streamline data transformation, migration, and synchronisation.
• Scalable & High-Performance – Handle large data volumes with optimised processing speed.

Paribus 365

Paribus 365™ for Microsoft Dynamics 365, is seamlessly embedded within Dynamics 365, providing proven capabilities to ensure core principles of data quality while empowering every Dynamics CRM user to actively play their role in achieving clean, duplicate-free, quality data in Dynamics 365 CE.

The solution offers the following features:

• Duplicate detection, prevention, and merging.
• Bulk identification and merging of duplicates.
• An intelligent CRM search engine.
• Advanced lead management and fuzzy lookups.

intelli-CTi

intelli-CTi™ integrates either Microsoft Dynamics 365 or Infor with many popular telephone systems, transforming customer engagements by making them more connected, personalised and efficient.

Benefit from:

• Instant caller identification with CRM data.
• Automatic logging of call activities.
• Link calls to Opportunities and Cases (Dynamics) or Tickets (Infor).
• Includes dashboards and Power BI reports for Dynamics 365.
• Seamless integration with Dynamics 365 and Infor CRM.

ClickDimensions empowers marketers with a unified platform built directly into Dynamics 365, simplifying campaign management and analytics. Leverage tools to drive impactful marketing results and streamline processes without complexity or high costs.

• Native integration with Dynamics 365
• Email marketing, lead nurturing, and event management
• Comprehensive analytics for campaign optimisation

LinkedIn Sales Navigator App

The LinkedIn Sales Navigator app brings actionable insights into Dynamics 365, including company data, activities, and connections. Personalise engagement, find warm introductions, and connect with prospects to build stronger relationships.

• Live org chart and activity insights
• Warm introductions through your LinkedIn network
• Auto-import matched contacts and accounts

Touchdown provides marketing automation solutions for Dynamics 365, enabling businesses to streamline campaign management, nurture leads, and personalise customer engagement. Its seamless integration with Dynamics 365 enhances marketing efficiency and drives measurable results.

• Multi-Channel Marketing – Create and automate campaigns across email, SMS, and social media.
• Lead Scoring & Nurturing – Identify high-value prospects and move them through personalised journeys.
• CRM-Integrated Analytics – Gain real-time insights into campaign performance and customer interactions.

proMX Fast Start

The proMX Fast Start solution combines sales and project management, streamlining processes like approvals, resource planning, and invoicing. This integration ensures efficient project delivery while saving time and boosting control over workflows.

• Gantt-based project planning and resource assignment
• Time and expense tracking with real-time edits
• Simplified invoicing and approval management

MSCRM Addons

Document management and CRM efficiency tools that optimise storage, automate document generation, and improve workflow productivity in Dynamics 365.

• AttachmentExtractor – Reduces CRM storage costs by automatically moving email attachments to external storage while maintaining full accessibility within Dynamics 365.
• DocumentsCorePack – Simplifies document generation and automation with pre-configured templates, batch processing, and seamless CRM integration.

ClickLearn

The ClickLearn platform automates the creation of training materials as systems evolve, ensuring your teams have up-to-date guidance. With multi-format resources available 24/7, you can enhance team productivity and reduce training efforts.

• Automatic creation of multi-format learning resources
• Interactive simulation and process testing
• Integrated support directly within Dynamics 365

Qlik Sense

The Qlik Sense platform offers modern analytics that empowers users at all skill levels to uncover insights and trigger actions when it matters. Go beyond the dashboard.

• All-channel communication in Dynamics 365
• AI-powered customer engagement tools
• Rapid cloud-based deployment in Azure

Solgari

Revolutionise customer engagement with multi-channel communication powered by AI. Deliver seamless experiences across voice, video, and messaging channels while increasing productivity through unified data integration.

• All-channel communication in Dynamics 365
• AI-powered customer engagement tools
• Rapid cloud-based deployment in Azure

ERP Project Management

Unit4’s ERP Project Management optimises end-to-end resource and project workflows. Reduce administrative tasks, improve profitability, and streamline project delivery—all while staying focused on customer success.

• Resource scheduling and utilisation insights
• Accurate time tracking and invoicing
• Seamless integration with Business Central