QLab.Engagement
Clear Visibility Across Every Customer Relationship
A structured view of stakeholders, activity, and engagement health directly inside Dynamics 365.
How QLab.Engagement Helps
QLab.Engagement clarifies complex relationships by making engagement visible, measurable, and actionable across accounts and contacts.
Key Features
- Surfaces all stakeholders linked to an account or project in a single, structured view.
- Displays engagement health using RAG status based on real activity data.
- Highlights active and inactive relationships to support timely intervention.
- Brings emails, calls, tasks, and appointments into a single engagement context.
- Embeds engagement visibility directly into account and contact records.
Strategic Impact
QLab.Engagement enables proactive relationship management by revealing where engagement is strong, weakening, or at risk.
Teams can prioritise effort more effectively, reduce renewal risk, and strengthen long-term customer relationships through earlier, better-informed action.
Ready Strengthen Customer Engagement?
Understand who is engaged, who is at risk, and where to focus next. QLab.Engagement will help you to surface stakeholder relationships, track engagement health, and give your teams the visibility they need to act with confidence.